Service Management, Retail - Master of Science Programme (120 credits)
The Master´s programme in Service Management is a unique programme for students seeking industry relevant knowledge about management and leadership in the service sector. The advanced level programme combines in-depth subject knowledge of the services sectors, a cutting edge research environment, and up to date professional applications. When applying to the Master´s programme in Service Management you choose one of three different specialisations: Retail, Supply Chain Management or Tourism. Teaching is in English and we have students from all around the world.
Features of the specialisation Retail
The rapid development in the retail industry and the following global challenges has created a situation where companies need to rethink how they do business. On the one hand there is an ever-increasing demand for the development of new service and sale strategies. On the other hand there is a growing demand for qualified and educated staff. You study relevant literature and analyse phenomena and situations such as organisation theory, customer relations, sustainability, and place development. You will gain deeper knowledge in retail marketing, store planning, CSR, sustainability, supply chain management, and customer relationship management.
A Master's in Service Management, Retail, is a good starting point for those seeking a career in developing and organising new business ideas and concepts within the retail industry. Graduates will be able to work as managers, analysts, consultants or researchers in retailing or in other parts of the service sector.
More information can be found at http://www.ism.lu.se/master-re
Study guidance: Britta Persson, master [at] ism.lu.se Programme coordinator: Jan-Henrik Nilsson, jan-henrik.nilsson [at] ism.lu.se
A Bachelor's degree equivalent to 180 ECTS credits, including two semesters, 60 higher education credits, of studies in Social Sciences, Service Management, Business Administration or equivalent. English 6/English Course B.
based on Bachelor´s degree essay, grades of relevant courses and letter of intent.
English language requirements
Most of Lund University’s programmes require English Level 6 (unless otherwise stated under "Entry requirements"). This is the equivalent of an overall IELTS score of 6.5 or a TOEFL score of 90. There are several ways to prove your English language proficiency - check which proof is accepted at the University Admissions in Sweden website. All students must prove they meet English language requirements by the deadline, in order to be considered for admission.
Start Autumn semester 2017
daytime Helsingborg, full time 100%
August 28, 2017 - June 9, 2019
Closed for applications
How to apply
Lund University uses a national application system run by University Admissions in Sweden. It is only possible to apply during the application periods.
Step 1: Apply online
- Check you meet the entry requirements of the programme or course you are interested in
- Start your application – go to www.universityadmissions.se where you create an account and select programmes/courses, during the application period
- Rank your programme/course choices in order of preference and submit them before the application deadline
Step 2: Submit documents
- Read about how to document your eligibility and how to submit your documents at www.universityadmissions.se. Follow any country-specific document rules for Master's studies or Bachelor's studies
- Get all your documents ready: official transcripts and high school diploma (Bachelor's applicants), official transcripts and degree certificate or proof of expected graduation (Master's applicants), passport/ID and proof of English proficiency (all applicants)
- Prepare programme-specific documents if stated on this page
- Upload or send all required documents to University Admissions before the document deadline
- Pay the application fee (if applicable) before the document deadline
*Note that the process if different if you are applying as an exchange student or as a part of a cooperation programme (such as Erasmus +).
*If you have studied your entire Bachelor's programme in Sweden and all of your academic credits are in Ladok, you do not have to submit transcripts or your diploma when applying for a Master's programme.
In addition to the documents mentioned under Step 2, you must submit a statement of purpose when you apply to this programme.
WATCH: How to apply to a Master's programme
Full programme/course tuition fee: SEK 200 000
First payment: SEK 50 000
Citizens of a country outside of the European Union (EU), the European Economic Area (EEA) and Switzerland are required to pay tuition fees. You pay one instalment of the tuition fee in advance of each semester.
EU/EEA citizens and Switzerland
There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.
If you are required to pay tuition fees, you are generally also required to pay an application fee of SEK 900 (approximately EUR 100) when you apply at www.universityadmissions.se. You pay one application fee regardless of how many programmes or courses you apply to.
*Note that there are no tuition or application fees for exchange students or PhD students, regardless of their nationality.
Lund University Global Scholarship programme
The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.
Swedish Institute Scholarships
The Swedish Institute offers scholarships to international students applying for studies in Sweden at Bachelor's, Master's, PhD and post-doctoral levels.
Country-specific scholarships and funding options
Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University.
- Scholarships/funding for students from Brazil, Indonesia, Mexico, Colombia, Russia and Chile
- US student finance
- Canada and UK student finance