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Loitering with intent: dealing with human-intensive systems

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Author

  • Peter Bednar
  • Christine Welch

Editor

  • A D'Atri
  • M DeMarco
  • N Casalino

Summary, in English

This paper discusses the professional roles of information systems analysts and users, focusing on a perspective of human intensive, rather than software intensive information systems. The concept of ‘meaningful use’ is discussed in re-lation to measures of success/failure in IS development. The authors consider how a number of different aspects of reductionism may distort analyses, so that processes of inquiry cannot support organizational actors to explore and shape their requirements in relation to meaningful use. Approaches which attempt to simplify complex problem spaces, to render them more susceptible to ‘solution’ are problematized. Alternative perspectives which attempt a systematic, holistic complexification, by supporting contextual dependencies to emerge, are advocated as a way forward.

Publishing year

2008

Language

English

Pages

33-40

Publication/Series

Interdisciplinary Aspects of Information Systems Studies

Document type

Book chapter

Publisher

Springer

Topic

  • Information Systems, Social aspects

Keywords

  • Critically Informed Analysis
  • Contextual Inquiry
  • Contextual Analysis
  • Systems Analysis
  • Systems Development

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-3-7908-2009-6