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Evaluation of a Maturity Model for IT Dependability in Emergency Management

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Author

Summary, in English

The IDEM3 maturity model is a process improvement framework that can be used by an organisation to assess

and improve their IT dependability management processes. The framework focuses on the coordination of IT

management and safety management within an organisation. In this paper, an evaluation plan for the maturity

model is presented to evaluate its applicability, assessment accuracy, and practical value. Based on this plan,

two evaluations were carried out in two case studies at two Swedish hospitals. The evaluations indicate that

the IDEM3 maturity model can be a valuable tool for an organisation to quickly identify the main strengths

and weaknesses of the organisation in the field of IT dependability management. Therefore, this study provides

a strong argument for a further evaluation based on the developed evaluation plan.

Publishing year

2012

Language

English

Pages

47-63

Publication/Series

International Journal of Information Systems for Crisis Response and Management

Volume

4

Issue

1

Document type

Journal article

Publisher

IGI Global

Topic

  • Computer Science

Keywords

  • Dependability
  • Emergency Management
  • Evaluation
  • Healthcare
  • IT Management
  • Maturity Model
  • Process Improvement

Status

Published

Project

  • FRIVA

ISBN/ISSN/Other

  • ISSN: 1937-9390