The browser you are using is not supported by this website. All versions of Internet Explorer are no longer supported, either by us or Microsoft (read more here: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Please use a modern browser to fully experience our website, such as the newest versions of Edge, Chrome, Firefox or Safari etc.

From Defect Reduction to Reduction of Waste and Customer - Stakeholder Satisfaction

Author

Publishing year

2002

Language

English

Pages

1069-1085

Publication/Series

TQM Magazine

Volume

13

Issue

8

Document type

Journal article

Publisher

Emerald Group Publishing Limited

Topic

  • Social Sciences Interdisciplinary

Status

Published

ISBN/ISSN/Other

  • ISSN: 0954-478X