Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective
Author
Summary, in English
The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors' framing impact the perceptions of arenas, stakeholders, and communication strategies.
Department/s
Publishing year
2011
Language
English
Pages
254-271
Publication/Series
The International Journal of Press/Politics
Volume
16
Issue
2
Document type
Journal article
Publisher
SAGE Publications
Topic
- Communication Studies
Keywords
- culture
- globalization
- government
- policy making
- public sphere
- political cartoon
Status
Published
ISBN/ISSN/Other
- ISSN: 1940-1620