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Team Coordination in Escalating Situations: An Empirical Study Using Mid-Fidelity Simulation

Author

Summary, in English

The performance of teams, with different levels of domain and crisis management experience, managing unexpected and escalating situations was observed using a mid-fidelity ship-bridge simulation and analysed by applying the central concepts of joint activity coordination as well as Woods’s theory building on data overload. The coordination strategies used by the teams were evaluated by applying coordination process indicators and the concept of control. The paper discusses how different aspects of team coordination in unexpected and escalating situations, e.g. that teams that maintain a high level of control in escalating situations, avoid or minimize the effects of data overload by using explicit and agreed-upon goals rather than sharing as much incoming information as possible. The results presented in this paper show the benefits of applying a broad set

of theoretical concepts to shed light on the actual demands that escalating situations pose on people’s data processing capacities and processes. It also provides guidance on the successful performance of teams in such situations and thus support for the development of successful strategies for their management.

Department/s

Publishing year

2010

Language

English

Pages

220-230

Publication/Series

Journal of Contingencies and Crisis Management

Volume

18

Issue

4

Document type

Journal article

Publisher

Wiley-Blackwell

Topic

  • Building Technologies
  • Other Civil Engineering
  • Social Sciences Interdisciplinary

Keywords

  • simulation
  • data overload
  • team coordination
  • crisis management
  • escalation

Status

Published

Research group

  • LUCRAM (Lund University Center for Risk Analysis and Management

ISBN/ISSN/Other

  • ISSN: 1468-5973