Team Coordination in Escalating Situations: An Empirical Study Using Mid-Fidelity Simulation
Author
Summary, in English
The performance of teams, with different levels of domain and crisis management experience, managing unexpected and escalating situations was observed using a mid-fidelity ship-bridge simulation and analysed by applying the central concepts of joint activity coordination as well as Woods’s theory building on data overload. The coordination strategies used by the teams were evaluated by applying coordination process indicators and the concept of control. The paper discusses how different aspects of team coordination in unexpected and escalating situations, e.g. that teams that maintain a high level of control in escalating situations, avoid or minimize the effects of data overload by using explicit and agreed-upon goals rather than sharing as much incoming information as possible. The results presented in this paper show the benefits of applying a broad set
of theoretical concepts to shed light on the actual demands that escalating situations pose on people’s data processing capacities and processes. It also provides guidance on the successful performance of teams in such situations and thus support for the development of successful strategies for their management.
of theoretical concepts to shed light on the actual demands that escalating situations pose on people’s data processing capacities and processes. It also provides guidance on the successful performance of teams in such situations and thus support for the development of successful strategies for their management.
Department/s
- Lund University Centre for Risk Assessment and Management (LUCRAM)
- Division of Fire Safety Engineering
- Division of Risk Management and Societal Safety
- School of Aviation
Publishing year
2010
Language
English
Pages
220-230
Publication/Series
Journal of Contingencies and Crisis Management
Volume
18
Issue
4
Full text
- Available as PDF - 241 kB
- Download statistics
Links
Document type
Journal article
Publisher
Wiley-Blackwell
Topic
- Building Technologies
- Other Civil Engineering
- Social Sciences Interdisciplinary
Keywords
- simulation
- data overload
- team coordination
- crisis management
- escalation
Status
Published
Research group
- LUCRAM (Lund University Center for Risk Analysis and Management
ISBN/ISSN/Other
- ISSN: 1468-5973