A method for contextual inquiry: some reflections
Author
Summary, in English
This paper is the third in a series which recounts experiences in a project conducted in a newly-created Department of the University of Portsmouth (see also Bednar et al, 2004 and Eglin et al, 2005). A variant of the Strategic Systemic Thinking (SST) Framework (Bednar, 2000) was used to support the 25 staff of the Department to explore possibilities for development in a range of areas of work relating to distance learning. A simplified version of SST was created and developed by the team in order to promote enhanced usability for the particular context of this study. The inception of the project, and progress made over a two year period, are described in the earlier work referred to above. The purpose of this third paper is to evaluate some aspects of the work, to draw some preliminary conclusions about use of the Framework for a purpose such as this, and to record some of the planned and unplanned consequences which have arisen through the project.
Department/s
Publishing year
2007
Language
English
Pages
32-43
Publication/Series
Systemist
Volume
29
Issue
1
Document type
Journal article
Publisher
UK Systems Society
Topic
- Information Systems, Social aspects
Keywords
- Systems Thinking
- Contextual Inquiry
- Contextual Analysis
- Critical Systemic Thinking
Status
Published
ISBN/ISSN/Other
- ISSN: 0961-8309