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Title What do users tell you?: Considerations when collecting and analyzing opinions in traffic planning
Author/s Charlotte Wahl
Department/s Transport and Roads
Full-text Available as PDF
Defence date 2012-02-17
Defence time 10:15
Defence place Lecture hall V:B, V-building, John Ericssons väg 1, Lund University Faculty of Engineering
Opponent Peter Jones
Publishing year 2012
Pages 162
Document type Dissertation
Language English
Abstract English Users’ perceptions of their traffic environment are of interest to both researchers and practitioners within the realm of traffic planning. The aim of this thesis is to contribute to methodological considerations when collecting and analyzing users’ opinions on features in their traffic environment. Questionnaires were sent out to residents along four arterial streets in Malmö, Sweden, covering questions related to their respective traffic environments. The results show that respondents’ answers were dependent on how frequently they walk in the neighbourhood and how the questions were phrased. Further, the results emphasize the importance of contextual aspects in terms of physical and traffic-related features in the streets, and show that the respondents are quite able to relate to their surrounding environment when answering. The thesis also contains discussions on relationships between estimated occurrence and associated level of annoyance. Finally, conclusions are drawn from telephone interviews with practitioners, covering why and how collection of user opinions is executed in Swedish municipal planning. The results from the interview study create a frame for analyzing how the results from the questionnaire can be implemented.
Subject Technology and Engineering
Keywords annoyance, street characteristics, occurrence, traffic-related phenomenon, User, walking frequency, user involvement
ISBN/ISSN/Other ISSN: 1653-1930
ISBN: 978-91-7473-267-2
Supervisor Christer Hydén
Supervisor Åse Svensson
Funder Trafikverket

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  • Last updated 24 Apr 2013