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Title Building a Social Conversational Pedagogical Agent - Design Challenges and Methodological Approaches
Author/s Agneta Gulz, Magnus Haake, Annika Silvervarg, Björn Sjödén, George Veletsianos
Department/s Ergonomics and Aerosol Technology
Cognitive Science
Full-text Full text is not available in this archive
Publication/Series Conversational Agents and Natural Language Interaction: Techniques and Effective Practices
Publishing year 2010
Document type Book chapter
Language English
Publisher IGI Global
Status published
Editor Diana Perez-Marin, Ismael Pascual-Nieto
Abstract English The chapter discusses some design challenges encountered when developing a conversational pedagogical agent. By tracing the historical roots of pedagogical agents in Intelligent Tutoring Systems (ITS), we discern central developments of creating an agent that is both knowledgeable and fosters a social relationship with the learner.
Some main challenges when attempting to develop a pedagogical agent of this kind regard: i) learners’ expectations on the agent’s knowledge profile and social profile, ii) dealing with learners’ engagement in off-task conversation and iii) managing potential abuse of the agent.
We illustrate these challenges and possible ways to address them, with reference to an ongoing R&D project, and with a focus on the design of a pedagogical agent’s visual embodiment and of its conversational capacities.
Subject Social Sciences
Technology and Engineering
Keywords Intelligent Tutoring Systems
Project Cognition, Communication and Learning
Funder Knowledge Foundation!
References References

 

 

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