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Service Management, Retail - Master of Science programme

Master's programme · 2 years · 120 credits

Student smiling in a group of other students sitting down. Photo.

Description

The Master’s Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the service sectors with an understanding of the specific organisational and managerial needs of service activities. When applying to the Master’s Programme in Service Management, you choose one of five different specialisations: Culture and Creativity Management, Retail, Supply Chain Management, Sustainable Service Management or Tourism. We have a mix of students from all around the world.

Retail

The rapid development in retail, including global challenges and new ways of conducting sales, requires more qualified staff. You will get a profound understanding of the specific conditions and future challenges of retail. You will study, analyse and gain deeper knowledge in marketing in a retail context, supply chain management and strategic issues in retail and place development.

Course details

Introduction to Service Management (7.5), Introduction to Retail (7.5), Managing Service Organisations (7.5), Theory of Social Sciences (7.5), Methods in Social Sciences (15), Service Logistics (7.5), Retail Marketing: Theoretical Perspectives and Concepts (7.5), elective course(s), (15), Retail and Place Development (15), Master’s thesis (30).

Career prospects

A Master’s in Service Management is for those seeking a career where they develop, manage and organise new business ideas and concepts within retail. Graduates will be able to work as managers, analysts, consultants or researchers in the retail industry or in other parts of the service sector. The specialisation is also well suited for people who already work in retail and who are aiming to move into retail management, marketing, analysis or project management.

More information

Open for applications

Application opportunities

This programme is open for applications from 18 October to 17 January.

Chat with our student ambassador about this programme and student life at Lund University

Contact

Programme Director

Malin Zillinger

Email: malin [dot] zillinger [at] ism [dot] lu [dot] se

Master Coordinator

Britta Persson

Email: master [at] ism [dot] lu [dot] se

Requirements and selection

Entry requirements

To be eligible for the programme the aplicant must have the equivalent of a Swedish Bachelor’s degree with a major (i.e. at least 90 ECTS credits) within one of the following areas: Social Sciences, Business Administration or equivalent.
 

Oral and written proficiency in English equivalent to English 6/B from Swedish upper secondary school is a requirement. International qualifications will be assessed in accordance with national guidelines.

Selection criteria

Based on the student’s ability to complete the programme. Students are ranked on the basis of previous study results (grades on courses and the Bachelor’s degree project) and a statement of purpose.

English language requirements

Most of Lund University’s programmes require English Level 6 (unless otherwise stated under 'Entry requirements'). This is the equivalent of an overall IELTS score of 6.5 or a TOEFL score of 90. There are several ways to prove your English language proficiency – check which proof is accepted at the University Admissions in Sweden website. All students must prove they meet English language requirements by the deadline, in order to be considered for admission.

How to prove your English proficiency – universityadmissions.se

Country-specific requirements

Check if there are any country-specific eligibility rules for you to study Master's studies or Bachelor's studies in Sweden.

Country-specific requirements for Bachelor's studies – universityadmissions.se

Country-specific requirements for Master's studies – universityadmissions.se

Apply

Start Autumn Semester 2022

Day-time Helsingborg, full time 100%

In English

Study period

29 August 2022 - 2 June 2024

Application

Last application date 2022-01-17

How to apply

Lund University uses a national application system run by University Admissions in Sweden. It is only possible to apply during the application periods.

When to apply for studies

Step 1: Apply online

  • Check that you meet the entry requirements of the programme or course you are interested in (refer to the section above on this webpage).
  • Start your application – go to the University Admissions in Sweden website where you create an account and select programmes/courses during the application period.
    Visit the University Admissions in Sweden website
  • Rank your programme/course choices in order of preference and submit them before the application deadline.

Step 2: Submit documents

  • Read about how to document your eligibility and how to submit your documents at the University Admissions in Sweden website. Follow any country-specific document rules for Master's studies or Bachelor's studies
    Country-specific requirements for Bachelor's studies – universityadmissions.se
    Country-specific requirements for Master's studies – universityadmissions.se
     
  • Get all your documents ready:
    - official transcripts and high school diploma (Bachelor's applicants)
    - official transcripts and degree certificate or proof of expected graduation (Master's applicants)
    - passport/ID (all applicants) and
    - proof of English proficiency (all applicants).
     
  • Prepare programme-specific documents if stated in the next paragraph on this webpage.
  • Upload or send all required documents to University Admissions before the document deadline.
  • Pay the application fee (if applicable – refer to the section below on this webpage) before the document deadline.

* Note that the process is different if you are applying as an exchange student or as a part of a cooperation programme (such as Erasmus+).
* If you have studied your entire Bachelor's programme in Sweden and all of your academic credits are in Ladok, you do not have to submit transcripts or your diploma when applying for a Master's programme. However, there may still be other documents you need to submit! See the link below. 

Svensk student? 
Läs instruktionerna om att söka till ett internationellt masterprogram på lu.se

Programme-specific documents

In addition to the documents mentioned under Step 2, you must also submit a statement of purpose, written in English, when you apply to this programme. Be sure that your complete name, the name of the Master's programme and your application number are visible on this document.

You should address the following questions in your statement of purpose:

  • What are your reasons for applying to this programme? (max. 200 words)
  • How can you contribute to the programme, and to learning with success? (max. 200 words)
  • Describe how you became interested in issues that are related to your chosen specialisation. (max. 200 words)
  • What are your career ambitions after graduating from this programme? (max. 200 words)

Watch on YouTube: How to apply for a Master's programme

Tuition fees

Non-EU/EEA citizens

Full programme/course tuition fee: SEK 220 000

First payment: SEK 55 000

Convert currency – xe.com

Citizens of a country outside of the European Union (EU), the European Economic Area (EEA) and Switzerland are required to pay tuition fees. You pay one instalment of the tuition fee in advance of each semester.

Tuition fees, payments and exemptions

EU/EEA citizens and Switzerland

There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.

Application fee

If you are required to pay tuition fees, you are generally also required to pay an application fee of SEK 900 (approximately EUR 100) when you apply at the University Admissions in Sweden website. You pay one application fee regardless of how many programmes or courses you apply to.

Paying your application fee – universityadmissions.se

Exemptions from paying the application fee – universityadmissions.se


*Note that there are no tuition or application fees for exchange students or PhD students, regardless of their nationality.

Scholarships & funding

Lund University Global Scholarship programme

The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.

Lund University Global Scholarship

Swedish Institute Scholarships

The Swedish Institute offers scholarships to international students applying for studies in Sweden at Bachelor's, Master's, PhD and post-doctoral levels.

Scholarship options at the Swedish Institute website

Country-specific scholarships and funding options

Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University.

External scholarships

Information about scholarships from external organisations