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In the eyes of the beholder: On innovation metrics : A study on innovation metrics in changing strategic contexts

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Author

  • Ilse Svensson De Jong

Summary, in English

Innovation measurement and metrics have fascinated scholars from several disciplines over the last decade. Allthese diverse contributions, however, have resulted in a current state of knowledge that is signified by largenumbers of articles without clear integration and synthesis. Therefore, this thesis aims to increase thetheoretical, empirical, and practical understanding of innovation measurement and metrics in changing strategiccontext and thereby augment the possibilities for improved practices and performance in organizations.The research consists of the findings of four studies presented in four appended papers. The first part of thisthesis presents the state-of-the-art in innovation measurement and metrics and provides an explorative overviewof the research field of innovation measurement and metrics. This state-of-the-art is then connected to howaction research has and can be used as an analytical, theoretical, and methodological tool in this field. Paperone provides an overview of the state of art in the field of innovation and measurement, it presents the window ofopportunity for action research as an analytical, theoretical, and methodological tool.The second part of this thesis consisting of two qualitative studies has a more explorative and explanatorycharacter. Based on a case study that focuses on understanding how innovation metrics are used in anorganization, two papers were developed. Paper two tries to provide a real-life case example of how innovationmetrics and measurement work in practice and raise understanding of how organizational members perceiveand use innovation metrics. The third paper focuses on understanding how room for organizational error occurswhen innovation metrics are used by organizational members in changing strategic context.In the last part, paper four provides an empirical example of how action research, specifically participatory actiondesign, can be used to develop innovation metrics in changing strategic contexts.

Department/s

  • Innovation Engineering

Publishing year

2021-11-01

Language

English

Document type

Dissertation

Publisher

Department of Design Sciences, Faculty of Engineering, Lund University

Topic

  • Computer and Information Science

Keywords

  • Innovation
  • Metrics
  • Measurement
  • performance measurement
  • Systematic Literature Review
  • Case study
  • Participatory action research (PAR)

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-91-8039-032-3
  • ISBN: 978-91-8039-031-6

Defence date

3 December 2021

Defence time

09:15

Defence place

Lecture hall Stora hörsalen, Ingvar Kamprad Designcentrum IKDC, Sölvegatan 26, Faculty of Engineering LTH, Lund University, Lund.

Opponent

  • Monika Kurkkio (Associate Prof.)