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Evaluation processes: Lessons from Bateson’s second order learning

På svenska

Author

  • Peter Bednar
  • Carl Adams

Editor

  • Egon Berghout
  • Dan Remenyi

Summary, in English

This paper focuses on learning and reflection in evaluation processes. The needs and focus of evaluation change over the life of an Information System (IS) project. Evaluation does not necessarily always equal analysis, however, a meaningful evaluation can only be done if combined with analysis of the context. Evaluation processes must include some learning element to be contextually relevant. To understand evaluation processes, particularly learning processes, we draw upon Gregory Bateson's (1972) framework of multiple orders of learning. An example of an initial framework for supporting different levels of learning in IS evaluation is presented.

Publishing year

2003

Language

English

Pages

21-28

Publication/Series

[Host publication title missing]

Document type

Conference paper

Publisher

Academic Conferences

Topic

  • Information Systems, Social aspects

Keywords

  • Organizational Learning
  • IT and IS Evaluation: Systems Analysis
  • Second Order Learning
  • Contextual Analysis
  • Learning Systems
  • Strategic Systemic Thinking

Conference name

ECITE2003: 10th European Conference on Information Technology Evaluation

Conference date

2003-09-25 - 2003-09-26

Conference place

Madrid:, Spain

Status

Published

ISBN/ISSN/Other

  • ISBN: 0-9544577-3-0