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Managers doing leadership: The extra-ordinarization of the mundane

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Author

Summary, in English

Based on a case study of managers in a large, international knowledge-intensive company this article suggests a rethinking of leadership, taking the mundane, almost trivial, aspects of what managers/leaders actually do seriously. In the study, the managers interviewed emphasized the importance of listening and informal chatting. Managers listening to subordinates are assumed to have various positive effects, e.g. people feel more respected, visible and less anonymous, and included in teamwork. Rather than certain acts being significant in themselves, it is their being done by managers that gives them a special, emotional value beyond their everyday significance. Leadership is conceptualized as the extra-ordinarization of the mundane.

Publishing year

2003

Language

English

Pages

1435-1459

Publication/Series

Human Relations

Volume

56

Issue

12

Document type

Journal article

Publisher

SAGE Publications

Topic

  • Economics and Business
  • Business Administration

Keywords

  • extra-ordinarization
  • leadership management
  • mundane
  • knowledge-intensive firm

Status

Published

ISBN/ISSN/Other

  • ISSN: 0018-7267