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Gaining competitive advantage through information technology. A resource-based approach to the creation and employment of strategic IT resources

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Author

Summary, in English

Information technology is a central phenomenon in modern society. It is widely used in a variety of settings and commercial firms use it for a variety of purposes. It could be an Internet application, a manufacturing system, office support software, electronic data interchange or something else, applied in order to create economic benefits through improvements of operative work tasks and business activities. But how do firms manage the IT investment? This thesis aims at increasing our understanding of how firms and managers act to create and employ strategic information technology resources, in order for the resources to become sources of competitive advantage. It is concerned in particular with so-called enterprise resource planning systems. Based on the resource-based view of strategic management, the thesis presents and analyses a particular IT project in a manufacturing company. The proposed framework offers an overview of the resource management process and its different phases, as well as a description of potential problems and solutions in conjunction with such processes. There are two overarching phases; the resource phase (including identification, development and protection of the resource) and the employment phase (including distribution and usage of the resource). Apart from a wide set of proposed problems and solutions associated with the different phases, three key properties of the process are addressed: Its cognitive component, the irreversibility of such projects in terms of finance, finance, cognition and culture, and the role of top management.

Publishing year

1999

Language

English

Publication/Series

Lund Studies in Economics and Management

Volume

55

Document type

Dissertation

Publisher

Lund Business Press

Topic

  • Business Administration

Keywords

  • enterprise resource planning
  • information technology
  • resource management
  • resource-based view
  • strategy process
  • strategic management
  • business strategy
  • competitive advantage
  • Management of enterprises
  • Företagsledning
  • management

Status

Published

Supervisor

  • [unknown] [unknown]

ISBN/ISSN/Other

  • ISSN: 0284-5075
  • ISBN: 91-973738-2-6
  • ISRN: LUSADG/SAEK-99/1059-SE

Defence date

14 January 2000

Defence time

10:00

Defence place

Ekonomicentrum 3, sal 207

Opponent

  • Johan Stein (Docent)