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If something happens

As our student, we want you to feel safe and secure. We are here to help you if anything happens that makes you feel targeted or vulnerable, or if you are injured or involved in an incident.

In case of an emergency

Call 112

Always contact SOS Alarm in the event of an emergency or immediate danger, call 112. You can also call via the SOS Alarm app.

An SOS Alarm app is available. Calling from the app makes it easier for the operators to find the right location.
When you call from the app, you must say:

  • That you are calling from Lund University.
  • The building where the emergency has occurred.
  • The address where the emergency has occurred.

Download the SOS Alarm app from the SOS Alarm website

Call the University security control centre, 20 700

You can also call the University’s emergency number: +46 (0)46 222 07 00 (the number is also found on the back of your LU card). The security control centre is available 24 hours a day.

Cheating, plagiarism and other disciplinary offences

Find out what can happen if you cheat, cause a disruption during an exam or if you commit any other disciplinary offences.

Cheating, plagiarism and other disciplinary offences

Risks, accidents and health issues

You need to report risks, accidents or health issues related to your studies in the University’s reporting system – the IA system.

Report risks, accidents or health issues in the IA system

Harassment and sexual harassment

It is crucial that you notify the University if you feel subjected to harassment, sexual harassment or other offensive conduct.

Harassment and sexual harassment

Hate, threats or violence

If you have been subjected to hate, threats or violence, it is important that you inform the University. Suspected crimes should also be reported to the police.

Hate, threats or violence

If you need to make a health insurance claim

As a student at Lund University, you are normally covered by Student IN or FAS+. You also have personal injury insurance during school hours.

Making a health insurance claim

If something happens while studying abroad

Read about what applies if something happens to you during your trip, such as you fall ill, have an accident or are the victim of a crime.

If something happens while you are abroad

If you have a complaint about your education

You can make a complaint if you feel that the University is not following the rules of your education.

If you have a complaint about your education

Make yourself contactable!

All students are encouraged to provide their mobile telephone number in Passport. We can then send text messages to you about urgent matters.

  1. Go to the account management portal Passport.
  2. Log in as “User”.
  3. Select “Verification of contact information”.
  4. Follow the instructions.