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FAQs about note-taking

On this page, we have compiled the most commonly asked questions about the note-taking assignment.

General questions about the assignment

What applies in general for those who have received an assignment as a note-taker.

No, note-taking support applies only to lectures and seminars. Note-taking support does not apply to notes taken in connection with your own studies, e.g. summaries of articles or books.

No, when you agree to become a note-taker, you must be prepared to share your notes with several students. It is not certain that will be necessary for your course, however. 

If you share notes via email (Campus Helsingborg and the Faculty of Fine and Performing Arts) Disability Support Services will contact you if additional students requiring notes join your course.

If you share notes via the Student Portal, your notes are automatically sent to all students who need notes on your course.

Yes, if it is a matter of a single seminar or lecture, it is not usually a problem.

As a note-taker, you are expected to attend all lectures and seminars, but it is of course acceptable to be ill on occasion. It does not affect your fee. 

If you are ill, it is important that you inform the recipient students. If you share notes via email you can send an email to the student. If you share notes via the Student Portal you notify the relevant students by uploading a document in which you write that you are ill. Do this as promptly as possible.

In the case of longer periods of sick leave, you must also inform Disability Support Services by sending an email to anteckningsstod [at] stu [dot] lu [dot] se. It may be necessary to end your assignment ahead of schedule, which may affect your fee.

If you do not have a Swedish personal identity number you cannot take an assignment as a note-taker.

Note that you need to have a Swedish personal identity number (personnummer) in order to take on an assignment as a note-taker. If you have a temporary personal identity number in Ladok you will receive regular emails containing information about how to update your personal identity number. As soon as your new personal identity number is visible in Ladok, you will be able to register your interest in providing note-taking support.

You must register again next semester for continued assignments as a note-taker. The assignment you have had for the current semester thus applies only for that semester.

If you need to cancel your assignment before the course is complete, contact anteckningsstod [at] stu [dot] lu [dot] se

Questions about the notes

About the format of the notes and who they are shared with.

Disability Support Services expect your notes to be clear, in terms of both structure and language. Beyond that, we understand that different people have different styles of note-taking, which is perfectly okay. The main thing is that the student or students you take notes for understand and are able to follow the notes.

No, the Student Portal sends your notes directly to the student(s) for whom you are taking notes. All students who receive notes are encouraged to contact us at Disability Support Services if something is not working satisfactorily.

It is of course better for students to receive handwritten notes than none at all. We do however prefer notes written on a computer since many students use speech synthesis to read them out loud. The speech synthesis programme requires computer text. It is also easier to share the notes digitally if they are written on a computer.

Questions about the Student Portal

About how the Student Portal works and what rules apply.

The number of note-takers depends on the number of students on the course receiving the notes. If there are more than three students, we will recruit two note-takers. If there are more than six students, three note-takers are recruited. There is a maximum of three note-takers on the same course. The Student Portal will inform you by email if more note-takers are recruited. Your notes are sent to all students on the course who require note-taking support.

The Student Portal allows the following file types: .doc, .docx, .odt, .rtf, .txt or .md. The files can be up to 20MB per upload.

Once you have uploaded your file in the Student Portal, you will see a green confirmation box that means that the notes have been sent. We have received requests for sent notes to be logged so that you can see your history. That function does not yet exist in the Student Portal, but it is something we will be looking at ahead of future developments. Our administrator can see how many files have been uploaded and the students who receive notes are encouraged to contact us if something is not working satisfactorily. We will contact you in such cases.

Your email address is visible to recipient students in order for them to be able to contact you if they have questions. The email address is obtained from Ladok. Recipient students are always anonymous in the Student Portal.

Your contact details are obtained from Ladok. If you wish to update them, you do so by logging in to Ladok:


You are always welcome to contact LU Service Desk if you need technical support when using the Student Portal. You will find more information on this page: 

IT resources and assistance

Questions about fees 

About fees and the payment of fees.

No, the fee is the same regardless of whether you share notes with one or more students on the course. The fee is based on the scope of the course.

Fees before tax:

  • 30 credits = SEK 3,200
  • 15 credits = SEK 1,600
  • 7.5 credits = SEK 800.

In order for the payment to be made to your bank account, you need to register your account with Swedbank. If you have not done this, you will receive a payment notice, sent to the address you were living at when you registered for the assignment.

In order for the payment to be made directly to your account, you need to register your account with Swedbank.

Register your account at Swedbank's website (in Swedish)

The payment is likely to be imminent. It can take up to three months from the end of the semester for the payment to arrive in your account. 

Remember that if you have an assignment and work in the Student Portal, you need to have shared your notes there during the semester in order for the fee to be paid.

Remember that if you are a student at Campus Helsingborg or the Faculty of Fine and Performing Arts, you need to have confirmed your assignment in order for the fee to be paid. The confirmation form is sent out at the end of the semester during which you had an assignment.

Contact information

If you do not find the answer to your question, you can contact:

Charlotte Marklund
anteckningsstod [at] stu [dot] lu [dot] se