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Make an appointment at the Student Health Centre

You can find information here on how to contact the Student Health Centre when you are in need of support, advice or treatment.

Technical issues with the Student Health Centre's booking system

Due to technical issues with our appointment booking system, it is currently not possible to book an appointment. You can instead call the Student Health Centre to make an appointment.

Telephone number: +46 (0)46-222 43 77

We offer extended phone hours on the following days:

  • Thursday 26 January: 08:30–10:30
  • Friday 27 January: 08:30–11:00
  • Monday 30 January: 08:30–11:30
  • Tuesday 31 January: 08:30–11:30
  • Wednesday 1 February: 08:30–09:30
  • Thursday 2 February: 08:30–10:30
  • Friday 3 February: 08:30–11:00

How to make an appointment at the Student Health Centre

You can book an initial consultation using our web form. During the initial consultation, we focus on identifying what you need help with. We will call you at the scheduled time and you will speak to one of our counsellors. The call will take approximately 20 minutes.

If you have long-term issues and ongoing contact with a health centre or psychiatric care, we ask that you turn to them first.

If you are experiencing severe anxiety or depression and perhaps having thoughts of taking your life, you need to contact an emergency psychiatric clinic immediately. They are open 24 hours a day. 

  • Lund: +46 (0)46 17 41 00
  • Malmö: +46 (0)40 33 80 00
  • Helsingborg: +46 (0)42 406 27 30

If you are unsure of where to turn you can call the 1177 Healthcare Advice Line for further assistance (note that you should call +46 771 1177 00 if you're using a foreign phone number). First you will hear a voice in Swedish and then instructions in English will follow.

How the appointment booking system works

Start by searching for an appointment that suits you using our appointment booking system. Select a time slot and fill in your personal information. It is important to provide the telephone number you wish to be contacted on. If you do not have a Swedish personal identity number, fill in (0000) at the end.

Please note that new time slots are released in the appointment booking system every week.

VPN is required

Please note that you need to be connected to a VPN to be able to make an appointment. You can find guides on how to set up a safe connection on the LU Servicedesk website.

VPN guides at the LU Servicedesk website

Please note: Students from SLU (Swedish University of Agricultural Sciences) do not need VPN. However, you need to be connected to SLU's network in order to book an appointment.

Make an appointment

You will receive a confirmation email when the booking is complete. The email contains instructions on how to cancel or rebook your appointment. Be sure to check your spam folder as the email may end up there (the sender is noreply [at] vardtid [dot] stu [dot] lu [dot] se).

While the booking system is in Swedish (see instructions in English below), meetings booked through the link below will be in English. 

Book an initial consultation using the Student Health Centre’s appointment booking system (in Swedish)

You don't need to log in to our booking system to make an appointment. 

In the booking system, you can narrow down your search using the filters under 'Sökalternativ' (search options). 

  • 'Tider från och med' (Time slots from) – pick a time that suits you.
  • 'Tidigast den' (At the earliest) – pick the earliest date possible for you.
  • 'Senast den'  (No later than) – pick a date before which you want to make an appointment. 

Note that you don't need to fill in 'Enheter/Mottagningar' (units/receptions) or 'Typ av besök' (type of visit). These fields have been autopopulated with the word 'Alla', meaning 'all'. 

'Lediga tider' (available times) will show up for your search criteria.

Once you've selected a time slot that suits you, you need to fill in the following (all the way down on the webpage): 

  • Personnummer (ÅÅÅÅMMDD-NNNN) (Swedish personal identity number/personal number, YYYYMMDD-XXXX)*
    *If you do not have a Swedish personal identity number, fill in 0000 instead of the last four digits, i.e. YYYYMMDD-0000. Only use digits, and never used the letter T or P! 
  • Förnamn (first name) – fill in your first name
  • Efternamn (family name) – fill in your family name(s)
  • E-postadress (email-adress) – fill in your email address twice
  • Telefon (phone number) – fill in your phone number
  • Avdelning (department) – leave empty
  • Övrig kommentar (additional comment) – leave empty

When you're done, complete your booking by clicking the button 'Boka tid' (make an appointment). You will now see your booking confirmation.

Should you like to change or cancel the appointment immediately, please use the link 'Ändra/avboka bokningen' (change or cancel your appointment). 

If the message 'Tiden går inte att boka' (this slot cannot be booked) appears, this means that the slot has already been booked by someone else. Please return to the booking system and choose a different time slot. 

You will receive a confirmation via email in which you will also find a link to change or cancel your appointment.

Need to cancel an appointment?

Do not forget to cancel your appointment if you are unable to attend, since someone else might need an appointment. You must cancel the initial consultation at least 24 hours before the appointment.

Instructions on how to cancel your appointment can be found in the confirmation email that you received after you completed your booking.

Areas in which you can get help and advice

Contact information

+46 (0)46-222 43 77 (not for appointments)

Phone hours:
Monday–Wednesday and Friday, 08:30–09:30
Thursday, 08:30–09:00

Subject to temporary changes.

Make an appointment:

Make an appointment at the Student Health Centre

Visiting address:
Sandgatan 3

Find the Student Health Centre on Google Maps