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Service Management, Sustainable Service Management - Master of Science programme

Master's programme2 years120 credits
The Master's Programme in Service Management combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities. You apply by selecting one of five specialisations: Culture and Creativity Management, Retail, Supply Chain Management, Sustainable Service Management or Tourism.

The Master's Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities.  

Applying to the Master's Programme in Service Management, you choose one of five specialisations: Culture and Creativity Management, Supply Chain Management, Sustainable Service Management, Retail Management or Tourism. We have a mix of students from all around the world.

Features of the programme – Sustainable Service Management

With an increased focus on sustainability issues in service organisations along with efforts to develop more sustainable business practices there is a need for staff with specialized sustainability competence. You will study, analyse, and discuss sustainability issues and theories with a particular focus on services and service organisations. Students will gain an understanding of theories of sustainable consumption, sustainable business models and environmental governance and policy, develop the skills needed to assess the environmental impact of service activities, and learn to identify, analyse, assess, and communicate the different aspects of sustainability with regard to service activities in a societal context.

Career prospects

A Master´s in Service Management is for those seeking a career working with sustainability issues within service organisations. The job market is global and can involve positions within both private and public sectors, and in operative as well as consulting positions. Graduates can work as compliance officers, social and environmental sustainability managers, sustainability communicators, or green marketers.

More information can be found at


Study guidance: Britta Persson, master [at] ism [dot] lu [dot] se

Programme coordinator: Richard Ek, richard [dot] ek [at] ism [dot] lu [dot] se

Entry requirements

Entry requirements

A bachelor's degree amounting to at least 180 credits, of which at least 90 credits or equivalent in social science, business administration or equivalent. English 6 / English B.

Selection criteria

based on Bachelor´s degree essay, grades of relevant courses and letter of intent.

English language requirements

Most of Lund University’s programmes require English Level 6 (unless otherwise stated under "Entry requirements"). This is the equivalent of an overall IELTS score of 6.5 or a TOEFL score of 90. There are several ways to prove your English language proficiency - check which proof is accepted at the University Admissions in Sweden website. All students must prove they meet English language requirements by the deadline, in order to be considered for admission.

Country-specific requirements

Check if there are any country-specific eligibility rules for you to study Master's studies or Bachelor's studies in Sweden.


Important dates

Start Autumn semester 2019

Study period


daytime Helsingborg, full time 100%

In English

September 2, 2019 - June 6, 2021

Closed for applications

How to apply

Lund University uses a national application system run by University Admissions in Sweden. It is only possible to apply during the application periods.

Step 1: Apply online

  • Check you meet the entry requirements of the programme or course you are interested in
  • Start your application – go to where you create an account and select programmes/courses, during the application period
  • Rank your programme/course choices in order of preference and submit them before the application deadline

Step 2: Submit documents

  • Read about how to document your eligibility and how to submit your documents at Follow any country-specific document rules for Master's studies or Bachelor's studies
  • Get all your documents ready: official transcripts and high school diploma (Bachelor's applicants), official transcripts and degree certificate or proof of expected graduation (Master's applicants), passport/ID and proof of English proficiency (all applicants)
  • Prepare programme-specific documents if stated on this page
  • Upload or send all required documents to University Admissions before the document deadline
  • Pay the application fee (if applicable) before the document deadline

*Note that the process if different if you are applying as an exchange student or as a part of a cooperation programme (such as Erasmus +).
*If you have studied your entire Bachelor's programme in Sweden and all of your academic credits are in Ladok, you do not have to submit transcripts or your diploma when applying for a Master's programme.

*Svensk student? Läs instruktionerna om att söka till ett internationellt masterprogram på

Programme-specific documents

In addition to the documents mentioned under Step 2, you must also submit a statement of purpose when you apply for this programme.


Watch on YouTube: How to apply for a Master's programme

Tuition fees

Non-EU/EEA citizens

Full programme/course tuition fee: SEK 200 000

First payment: SEK 50 000

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Citizens of a country outside of the European Union (EU), the European Economic Area (EEA) and Switzerland are required to pay tuition fees. You pay one instalment of the tuition fee in advance of each semester.

Read more about tuition fees, payments and exemptions

EU/EEA citizens and Switzerland

There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.

Application fee

If you are required to pay tuition fees, you are generally also required to pay an application fee of SEK 900 (approximately EUR 100) when you apply at You pay one application fee regardless of how many programmes or courses you apply to.

Read more about paying the University Admissions in Sweden application fee and exemptions

*Note that there are no tuition or application fees for exchange students or PhD students, regardless of their nationality.

Scholarships & funding

Lund University Global Scholarship programme

The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.

Lund University Global Scholarship

Swedish Institute Scholarships

The Swedish Institute offers scholarships to international students applying for studies in Sweden at Bachelor's, Master's, PhD and post-doctoral levels.

Scholarship options at the Swedish Institute website

Country-specific scholarships and funding options

Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University.

External scholarships

Information about scholarships from external organisations