Service Management, Sustainable Service Management - Master of Science programme
Master's programme · 2 years · 120 credits
The Master's Programme in Service Management is a unique opportunity for those seeking a management programme at an advanced level with a strong link to research. The programme combines in-depth subject knowledge of the services sectors with an understanding of the specific organisational and managerial needs of service activities. When applying to the Master's Programme in Service Management, you choose one of five specialisations: Culture and Creativity Management, Supply Chain Management, Sustainable Service Management, Retail or Tourism. We have a mix of students from all around the world.
Sustainable Service Management
With an increased focus on sustainability issues in service organisations along with efforts to develop more sustainable business practices, there is a need for staff with specialised sustainability competence. You will study, analyse and discuss sustainability issues and theories with a particular focus on services and service organisations. You will gain an understanding of theories of sustainable consumption, sustainable business models and environmental governance and policy, develop the skills needed to assess the environmental impact of service activities, and learn to identify, analyse, assess, and communicate the different aspects with regard to sustainability of service activities in a societal context.Course details
Introduction to Service Management, (7.5), Introduction to Sustainable Service Management (7.5), Managing Service Organisations (7.5), Theory of Social Sciences (7.5), Methods in Social Sciences (15), Organising Sustainability (7.5), Assessment of Environmental Impact (7.5), elective course(s) (15), Sustainable Consumption (7.5), Gender Equality and Service Organisations (7.5), Master’s thesis (30).Career prospects
A Master´s in Service Management is for those seeking a career working with sustainability issues within service organisations. The job market is global and can involve positions within both private and public sectors, and in operative as well as consulting positions. Graduates can work as compliance officers, social and environmental sustainability managers, sustainability communicators, or green marketers.More information
Read about the other four specialisations: www.lunduniversity.lu.se/lubas/programs#s
More information can be found at https://www.ism.lu.se/en/masters-programme-in-service-management
Closed for applicationsApplication opportunities
Closed for applications
Learn more about our application periods and when to apply for studies at Lund University.
Study guidance: Britta Persson, master [at] ism [dot] lu [dot] se
Programme coordinator: Malin Zillinger, malin [dot] zillinger [at] ism [dot] lu [dot] se
Requirements and selection
A bachelor's degree amounting to at least 180 credits, of which at least 90 credits or equivalent in social science, business administration or equivalent. English 6 / English B.
based on previous study results (grades on courses and the Bachelor s degree project) and a statement of purpose.
English language requirements
Most of Lund University’s programmes require English Level 6 (unless otherwise stated under 'Entry requirements'). This is the equivalent of an overall IELTS score of 6.5 or a TOEFL score of 90. There are several ways to prove your English language proficiency – check which proof is accepted at the University Admissions in Sweden website. All students must prove they meet English language requirements by the deadline, in order to be considered for admission.
Start Autumn Semester 2021
daytime Helsingborg, full time 100%
30 August 2021 - 4 June 2023
Closed for applications
How to apply
Lund University uses a national application system run by University Admissions in Sweden. It is only possible to apply during the application periods.
Step 1: Apply online
- Check that you meet the entry requirements of the programme or course you are interested in (refer to the section above on this webpage).
- Start your application – go to www.universityadmissions.se where you create an account and select programmes/courses, during the application period.
- Rank your programme/course choices in order of preference and submit them before the application deadline.
Step 2: Submit documents
- Read about how to document your eligibility and how to submit your documents at www.universityadmissions.se. Follow any country-specific document rules for Master's studies or Bachelor's studies.
- Get all your documents ready: official transcripts and high school diploma (Bachelor's applicants), official transcripts and degree certificate or proof of expected graduation (Master's applicants), passport/ID and proof of English proficiency (all applicants).
- Prepare programme-specific documents if stated in the adjacent column on this webpage.
- Upload or send all required documents to University Admissions before the document deadline.
- Pay the application fee (if applicable – refer to the section below on this webpage) before the document deadline.
*Note that the process is different if you are applying as an exchange student or as a part of a cooperation programme (such as Erasmus +).
*If you have studied your entire Bachelor's programme in Sweden and all of your academic credits are in Ladok, you do not have to submit transcripts or your diploma when applying for a Master's programme. However, there may still be other documents you need to submit! See the link below.
*Svensk student? Läs instruktionerna om att söka till ett internationellt masterprogram på lu.se
In addition to the documents mentioned under Step 2, you must also submit a statement of purpose when you apply for this programme.
Watch on YouTube: How to apply for a Master's programme
Full programme/course tuition fee: SEK 220 000
First payment: SEK 55 000
Citizens of a country outside of the European Union (EU), the European Economic Area (EEA) and Switzerland are required to pay tuition fees. You pay one instalment of the tuition fee in advance of each semester.
EU/EEA citizens and Switzerland
There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.
If you are required to pay tuition fees, you are generally also required to pay an application fee of SEK 900 (approximately EUR 100) when you apply at www.universityadmissions.se. You pay one application fee regardless of how many programmes or courses you apply to.
Read more about paying the University Admissions in Sweden application fee and exemptions on the University Admissions website.
*Note that there are no tuition or application fees for exchange students or PhD students, regardless of their nationality.
Scholarships & funding
Lund University Global Scholarship programme
The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.
Swedish Institute Scholarships
The Swedish Institute offers scholarships to international students applying for studies in Sweden at Bachelor's, Master's, PhD and post-doctoral levels.
Country-specific scholarships and funding options
Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University.
- Scholarships/funding for students from Brazil, Indonesia, Mexico, Colombia, Russia and Chile
- US student finance
- Canada student finance