Wireless internet via Eduroam
Eduroam is an encrypted network and is a collaboration between a large number of universities around the world.
Students from other universities that have Eduroam can log in when they are on the Lund University campus. Similarly, Lund University students can connect using an Eduroam network at other universities.
Connecting to Eduroam on your computer
Before you can connect to Eduroam, you need to configure your computer settings to Eduroam. For example, your username must consist of your user identity + @lu.se (for example, 'fek14pha [at] lu [dot] se' or 'ab1234cd-s [at] lu [dot] se').
If you have Windows, Mac or Ubuntu, you can use Eduroam CAT (Configuration Assistant Tool) to configure your computer.
Installation instructions for Eduroam – service-now.com
Using Eduroam CAT, you can connect to Eduroam with:
- Windows 7, 8 and 10
- Mac
- ChromeBook*
*If you use ChromeBook, you will need to download a configuration file from Eduroam CAT:
Download Eduroam CAT – eduroam.org
Next, you need to import the file to your ChromeBook as follows:
- Go to Eduroam CAT
- Download the installer (a file with the .onc extension)
- Open Chrome
- Go to this page in your Chromebook: chrome://net-internals/#chromeos
- Click on "Import ONC file"
Note that this is a so-called silent import, which means that the new network definitions will be added to the preferred networks.
Connecting to Eduroam on your phone or tablet
How to connect to Eduroam on your phone or tablet – service-now.com
Access to Eduroam outside the University
Through a collaboration between Lund University and Lund Municipality, Eduroam is available at all of Lund's public libraries and several secondary schools.
Through a collaboration with The Cloud and Sunet, Eduroam is also available in several places in Sweden, for example at several airports (including Malmö Sturup), hotels and restaurants.
See a map of Eduroam in Sweden – eduroam.se
We also have a partnership with Region Skåne, and Eduroam is currently available at the CRC in Malmö. It will be extended to all the hospitals in the region eventually.
Contact information
IT-related issues can be reported through the self-service portal, email or using the phone (there is no physical walk-in desk).
LU ServiceDesk
servicedesk [at] lu [dot] se
+46 (0)46 222 9000
Telephone hours
Monday–Friday, 8:00–17:00
User guides and operating information
See the LU ServiceDesk self-service portal