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IT resources and assistance

We offer a range of digital services and resources to make your life as a student easier. You can use your student account to access many of these services.

Student accounts and access

Your student account gives you access to most key digital services and resources, including your student email.

Your LU access card gives you access to campus buildings. It is also your university ID card and you can use it to borrow books.

Internet connections

Find out how to access the Eduroam wireless network and VPN. If you are a tenant of LU Accommodation or AF Bostäder, you will also find information specific to your accommodation.

Shared computers and printers

There are several locations around campus with shared computers and printers.


Through the University, you have access to licensed software relevant to your studies.

IT support and operational information

Please contact LU Servicedesk if you have any IT-related issues. There are three ways to get help:

About direct support via Zoom or Teams at

LU Servicedesk self-service portal

The self-service portal also provides the latest operational information and user guides for most of Lund University's systems.

There is no physical walk-in desk.


Studying in a digital world

For more information and tips on common digital tools – including AI and accessibility tools – and study techniques when at home or in the digital classroom, visit the following website:

Studying in a digital world –