There are several ways for students to connect to the internet and access the resources offered by Lund University.
You can access internet through the wireless network Eduroam. Log in to Eduroam with your student account username (adding '@lu.se' at the end) and your student account password. For example, if your student account username is fek09pha, your user ID for Eduroam will be fek09pha [at] lu [dot] se.
Virtual Private Network (VPN)
VPN (Virtual Private Network) is a technology that enables you to log in to the University’s computer network wherever you are in the world. You can gain access to the Lund University network despite using another operator. The VPN gives you an IP address belonging to Lund University. This means that you are taken to be directly connected to the network, which is required for certain services.
Accessing University Library databases
Students have access to certain databases and e-journals from the University Library (UB). If you are using a computer on the Lund University network, you will automatically be connected to the databases/journals. If you are using a computer that is not connected to the Lund University network, you will be redirected to an identification page, where you have to enter your student account username and password.
Internet access and your accommodation
If you are a tenant with LU Accommodation or AF Bostäder, internet is included in your rent. The standard is wired internet, where your computer is connected to a network port with a network cable. Wireless internet is usually not included; if you wish to have wireless internet you can purchase a router at your own cost.
If you have private accommodation or housing with one of the student nations, please check with your landlord or student nation for information about internet access.
- Information about internet access on the LU Accommodation website
- Information about internet access on the AF Bostäder website
For students who do not have an internet connection at home, mobile broadband through your mobile phone contract is another option. Mobile broadband is available from all mobile operators. Contract length and terms may vary. There are operators who offer free modem contracts. We suggest you check with different mobile operators for prices and terms in order to find out which option best suits your needs.
IT-related issues can be reported through the self-service portal, email or using the phone (there is no physical walk-in desk).
servicedesk [at] lu [dot] se
+46 (0)46 222 9000
See the self-service portal for user guides and the latest operating information: www.support.lu.se.