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Internet connections

There are several ways for students to connect to the internet and access the resources offered by Lund University.

Wireless network

You can access internet through the wireless network EduroamLog in to Eduroam with your student account username (adding "@lu.se" at the end) and your student account password. For example, if your student account username is fek09pha, your user ID for Eduroam will be fek09pha [at] lu [dot] se.

Learn more about Eduroam wireless network

Virtual Private Network (VPN)

VPN (Virtual Private Network) is a technology that enables you to log in to the University’s computer network wherever you are in the world. You can gain access to the Lund University network despite using another operator. The VPN gives you an IP address belonging to Lund University. This means that you are taken to be directly connected to the network, which is required for certain services.

More information on the Student Portal (Log in, select "My services" and then "Download Software".)

Accessing University Library databases

Students have access to certain databases and e-journals from the University Library (UB). If you are using a computer on the Lund University network, you will automatically be connected to the databases/journals. If you are using a computer that is not connected to the Lund University network, you will be redirected to an identification page, where you have to enter your student account username and password.

Internet access and your accommodation

If you are a tenant with LU Accommodation or AF Bostäder, internet is included in your rent. The standard is wired internet, where your computer is connected to a network port with a network cable. Wireless internet is usually not included; if you wish to have wireless internet you can purchase a router at your own cost.

If you have private accommodation or housing with one of the student nations, please check with your landlord or student nation for information about internet access. 

Information about internet access on the LU Accommocation website

Information about internet access on the AF Bostäder website

Mobile broadband

For students who do not have an internet connection at home, mobile broadband through your mobile phone contract is another option. Mobile broadband is available from all mobile operators. Contract length and terms may vary. There are operators who offer free modem contracts. We suggest you check with different mobile operators for prices and terms in order to find out which option best suits your needs.

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Contact information

IT-related issues can be sent in via the self-service portal, phone or email (there is no walk-in desk).

LU ServiceDesk
servicedesk [at] lu [dot] se
+46 (0)46 222 9000

Telephone hours
Monday-Friday, 8:00-17:00

Self-service portal and
operating information

www.support.lu.se