Information Systems: Business Decision Management

Course · 7.5 credits

The buzz right now is AI with artificial neural networks (ANN), machine learning (ML) and Big Data (to train the networks). The problem with this is: How do you explain the opaque decisions taken by an ANN? Who’s in charge? Who is accountable? The risk is “Computer says no” as in the sketch comedy Little Britain…

Business Decision Management (BDM) instead deals with transparent and human readable rules based decision logic as decision tables and expressions, used to manage and automate operational and repeating mass decisions in business processes. Different from today’s AI can this decision logic be understood and explained by business experts and maybe even clients and citizens.

BDM is about one of businesses most important assets – the operational business decisions. Many every day, routine and repeating decisions are made e.g. for:

  • Loan application assessments
  • Risk assessments for insurance policy applications
  • Customer ratings on a web shop
  • Taxation in an on-line eService for income tax return 
  • Claim benefits
  • Acceptance of orders and payment
  • A diagnosis, such as vaccination status

Some of these decisions are made manually, but many more are automated in information and IT systems. We meet these decisions every day when we buy things on the web, book flights, make hotel reservations, hire a car and so on.

BDM is tightly connected to Business Processes Management. Business Process Management is about changing or designing business processes. Business Decision Management takes responsibility for the operational business decisions that a business process requires to function and deliver according to business goals. In the course, we work with two OMG standards: 1. Business Process Model and Notation (BPMN) for process modelling; 2. Decision Model and Notation (DMN) for decision modelling.

Automation of operational business decisions – decisioning – in BDM applies either Business Rules Management (BRM) and BRM systems (BRMS) for finding, authoring, managing and executing business rules (BR), or running the decision tables and FEEL (Friendly Enough Expression Language) expressions of DMN on a platform. We will touch on BR but will mainly work with decision logic as in DMN.

Many branches of society, especially banking, insurance and the public sector are rule heavy and already use rule-based decisioning. In Sweden, we can for instance fill in our tax return using digital services, which are based on rule-based decisioning. In the USA, an example of a major user of decisioning and support technology is IRS.

During this course, you will work both theoretically and practically with the concept of BDM. You will design decision requirement models and decision logic to automate decisions in processes using professional technologies: Signavio Process Manager. The course is at the edge of development and technology, and represents unique knowledge that only a very few institutions around the world can and do teach.

You will meet industry expert James Taylor live or on-line. You will also meet Lucas van Biert, a former INFN50 student and now BDM professional. They will provide expert insights and industry experience on BDM.

BDM is an approach drawing heavy industry interest. Through this course, you will have the possibility to acquire highly specialized and unique skills with high market value.

More information can be found at http://www.ics.lu.se/en/education/courses/infn50

Closed for applications

Application opportunities

Contact

Anna Holmes

Programme coordinator

+46 46 222 80 20

anna [dot] holmes [at] ics [dot] lu [dot] se

Requirements and selection

Entry requirements

The student must have passed the general requirements and the courses: 'Informatics: Introduction to Information Systems, 1-30 cr', 'Information Systems: IS and Business Development, 31-60 cr' and 'Informatics: Bachelor Degree Project (Thesis), 15 cr' and further 15 credits informatics/information systems at Bachelor level (G2F) or the equivalent. English 6/English Course B.

Selection criteria

Seats are allocated according to: Previous college/university studies (APAV): 100 %.

English language requirements

Most of Lund University’s programmes require English Level 6 (unless otherwise stated under 'Entry requirements'). This is the equivalent of an overall IELTS score of 6.5 or a TOEFL score of 90. There are several ways to prove your English language proficiency – check which proof is accepted at the University Admissions in Sweden website. All students must prove they meet English language requirements by the deadline, in order to be considered for admission.

Country-specific requirements

Check if there are any country-specific eligibility rules for you to study Master's studies or Bachelor's studies in Sweden.

Apply

Study Options

There are no open applications at the moment.

How to apply

Lund University uses a national application system run by University Admissions in Sweden. It is only possible to apply during the application periods.
 

Step 1: Apply online

  • Check that you meet the entry requirements of the programme or course you are interested in (refer to the section above on this webpage).
  • Start your application – go to www.universityadmissions.se where you create an account and select programmes/courses, during the application period.
  • Rank your programme/course choices in order of preference and submit them before the application deadline.
     

Step 2: Submit documents

  • Read about how to document your eligibility and how to submit your documents at www.universityadmissions.se. Follow any country-specific document rules for Master's studies or Bachelor's studies.
  • Get all your documents ready: official transcripts and high school diploma (Bachelor's applicants), official transcripts and degree certificate or proof of expected graduation (Master's applicants), passport/ID and proof of English proficiency (all applicants).
  • Prepare programme-specific documents if stated in the adjacent column on this webpage.
  • Upload or send all required documents to University Admissions before the document deadline.
  • Pay the application fee (if applicable – refer to the section below on this webpage) before the document deadline.

*Note that the process is different if you are applying as an exchange student or as a part of a cooperation programme (such as Erasmus +).
*If you have studied your entire Bachelor's programme in Sweden and all of your academic credits are in Ladok, you do not have to submit transcripts or your diploma when applying for a Master's programme. However, there may still be other documents you need to submit! See the link below. 

*Svensk student? Läs instruktionerna om att söka till ett internationellt masterprogram på lu.se.

Tuition fees

Non-EU/EEA citizens

Full programme/course tuition fee: SEK 15 000

First payment: SEK 15 000

Convert currency

Citizens of a country outside of the European Union (EU), the European Economic Area (EEA) and Switzerland are required to pay tuition fees. You pay one instalment of the tuition fee in advance of each semester.

Read more about tuition fees, payments and exemptions

EU/EEA citizens and Switzerland

There are no tuition fees for citizens of the European Union (EU), the European Economic Area (EEA) and Switzerland.

Application fee

If you are required to pay tuition fees, you are generally also required to pay an application fee of SEK 900 (approximately EUR 100) when you apply at www.universityadmissions.se. You pay one application fee regardless of how many programmes or courses you apply to.

Read more about paying the University Admissions in Sweden application fee and exemptions on the University Admissions website.


*Note that there are no tuition or application fees for exchange students or PhD students, regardless of their nationality.

Scholarships & funding

Lund University Global Scholarship programme

The Lund University Global Scholarship programme is a merit-based and selective scholarship targeted at top academic students from countries outside the EU/EEA.

Lund University Global Scholarship

Swedish Institute Scholarships

The Swedish Institute offers scholarships to international students applying for studies in Sweden at Bachelor's, Master's, PhD and post-doctoral levels.

Scholarship options at the Swedish Institute website

Country-specific scholarships and funding options

Lund University has agreements with scholarship organisations and funding bodies in different countries, which may allow applicants to apply for funding or scholarships in their home countries for their studies at Lund University.

External scholarships

Information about scholarships from external organisations