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Virtual Personal Assistant

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Author

  • Peter Imrie
  • Peter Bednar

Editor

  • Marcello Martinez
  • Ferdinando Pennarolaecilia

Summary, in English

Abstract This report discusses ways in which new technology could be harnessed to create an intelligent Virtual Personal Assistant (VPA) with a focus on user-based information. It will look at examples of intelligent programs with natural language processing that are currently available, with different categories of support, and examine the potential usefulness of one specific piece of software as a VPA. This engages the ability to communicate socially through natural language processing, holding (and analysing) information within the context of the user. It is suggested that new technologies may soon make the idea of virtual personal assistants a reality. Experiments conducted on this system, combined with user testing, have provided evidence that a basic program with natural language processing algorithms in the form of a VPA, with basic natural language processing and the ability to function without the need for other type of human input (or programming) may already be viable.

Publishing year

2013

Language

English

Publication/Series

ItAIS 2013. Proceedings of 10th Conference of the Italian Chapter of AIS

Document type

Conference paper

Publisher

Università Commerciale Luigi Bocconi in Milan, Italy,

Topic

  • Information Systems, Social aspects

Keywords

  • Information Systems
  • Knowledge Management
  • Virtual Personal Assistant
  • Natural Language Processing
  • Little Data

Conference name

ItAIS 2013. The 10th Conference of the Italian Chapter of AIS

Conference date

2013-12-14

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-88-6685-007-6