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Restoring goodwill and preventing bad will : crisis communication on Facebook

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Author

Publishing year

2014

Language

English

Publication/Series

[Host publication title missing]

Document type

Conference paper

Publisher

Petra Christian University, Surabaya, Indonesia

Topic

  • Nursing

Conference name

Langagues in the Online and Offline World (LOOW) 4 : The Latitude

Conference date

2014-06-03 - 2014-06-04

Conference place

Surabaya, Indonesia

Status

Published