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Managing a strategic source of innovation: Online users

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Author

Summary, in English

The purpose of the paper is to develop a framework of management competences related to the effective management of three types of online innovation tools. The framework highlights the development of three types of management competences and related practices: (a) disclosure competence in order to find, direct and motivate users to contribute, (b) appropriation competence in order to appropriate users' contributions, and (c) integration competence in order to direct, transfer and integrate user contributions to the relevant parts of the organization. The study provides a managerially relevant view of the complementarities between external sourcing of knowledge and necessary internal competences to reap the benefits of involving users through an online innovation tool. (C) 2013 Elsevier Ltd. All rights reserved.

Publishing year

2013

Language

English

Pages

655-662

Publication/Series

International Journal of Information Management

Volume

33

Issue

4

Document type

Journal article

Publisher

Elsevier

Topic

  • Transport Systems and Logistics

Keywords

  • Innovation
  • Management competence
  • Online innovation tool
  • Implementation

Status

Published

ISBN/ISSN/Other

  • ISSN: 0268-4012