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A Case for Holistic, Multicriteria Benefit Analysis

På svenska

Author

  • Peter Bednar
  • Christine Welch

Editor

  • Paolo Spagnoletti

Summary, in English

This paper discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The paper discusses the ways in which collaborative teams can approach identification of desirable benefits.

Publishing year

2013

Language

English

Pages

337-344

Publication/Series

Organizational Change and Information Systems: Working and Living Together in New Ways

Volume

2

Document type

Book chapter

Publisher

Springer

Topic

  • Information Systems, Social aspects

Keywords

  • benefits analysis
  • critical systemic thinking
  • systems analysis
  • methodologies

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-3-642-37227-8