Determinants that Influence ERP Use and Value: Cross-Country Evidence on Scandinavian and Iberian SMEs
Author
Summary, in English
Enterprise resource planning (ERP) use and ERP value are of high interest among both academia's as well as practitioners. Despite different views of gained value from implemented ERP, there are some studies focusing in larger companies, however, few studies report on challenges experienced by Small and Medium sized Enterprises (SMEs). Based on diffusion of innovation (DOI) literature and resource-based view (RBV) theory, we explore the reasons for ERP post-adoption through a research model. From a large scale web-survey, a partial least squares (PLS) was conducted to empirically assess nine hypotheses. Findings are that best-practices and competitive pressure influence most ERP use and, analytics and collaboration influence ERP value. Indicating, that ERPs are not only been used as a transaction processing system but also as front-end applications in SMEs. This is the first study that explores differences and similarities across Scandinavian and Iberian SMEs in regards to ERP use and ‘ERP value’.
Department/s
Publishing year
2012
Language
English
Pages
354-362
Publication/Series
Procedia Technology
Volume
5
Issue
(2012)
Links
Document type
Journal article
Publisher
Elsevier
Topic
- Information Systems, Social aspects
Keywords
- ERP
- SMEs
- diffusion of innovation
- resource-based view
- use
- value
- Scandinavian
- Iberian
Status
Published
ISBN/ISSN/Other
- ISSN: 2212-0173