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Air Traffic Controllers and Incidents: An Explorative Interview Study

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Author

Summary, in English

An explorative interview study was performed with 21 air traffic controllers having experienced air traffic control incidents (loss of separation between aircraft). The results of the interview study identified the following main factors contributing to the occurrence of incidents: 1) memory malfunctions; 2) concentration problems; 3) distractions; 4) inadequate expectations; 5) deficient phraseology. The results agree with the results from an analysis of incident investigation reports.

Publishing year

2001

Language

English

Pages

139-142

Publication/Series

Miedzynarodowa konferencja bezpieczenstwa i niezawodnosci : KONBiN 2001 (Safety and Reliability International Conference)

Document type

Conference paper

Publisher

Instytut Techniczny Wojsk Lotniczych

Topic

  • Psychology
  • Production Engineering, Human Work Science and Ergonomics

Keywords

  • incident
  • air traffic control
  • contributing factors
  • safety

Conference name

KONBiN 2001, Safety and Reliability International Conference

Conference date

2001-05-22 - 2001-05-25

Conference place

Szczyrk, Poland

Status

Published