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Applying a Lean Approach to Identify Waste in Motor Carrier Operations

Author

  • Henrik Sternberg
  • Gunnar Stefansson
  • Emma Westerberg
  • Rikard Boije af Gennäs
  • Erik Allenström
  • Malin Linger Nauska

Summary, in English

Purpose – The purpose of this paper is to develop a waste framework for motor carrier operations by

adapting the classical 7 waste framework, and furthermore, to validate it by collecting empirical data

from several motor carrier operators.

Design/methodology/approach – The chosen approach includes three steps, starting with

analyzing qualitative data from a literature review and an interview study. The interviewees were

experts from carrier operations, the lean field, carrier technology providers and carrier service buyers.

The findings were validated with qualitative and quantitative studies at five motor carrier operators.

Findings – The finding of this paper is a waste framework adapted to motor carrier operations that

has been based on the classical 7 waste framework. This provides a structured framework of

inefficiencies found in motor carrier operations.

Originality/value – Previous literature is scarce on both holistic approaches to describing waste in

carrier operations and in-depth studies of day-to-day transport operations. It is also a novel approach

to use a waste framework for transport operations.

Publishing year

2013

Language

English

Pages

47-65

Publication/Series

International Journal of Productivity and Performance Management

Volume

62

Issue

1

Document type

Journal article

Publisher

Emerald Group Publishing Limited

Topic

  • Transport Systems and Logistics

Keywords

  • Lean
  • Motor carrier
  • Transport operations
  • 7 wastes
  • Transport efficiency
  • Transport management
  • Lean production

Status

Published

ISBN/ISSN/Other

  • ISSN: 1758-6658