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Users on the Agenda - Strategies and Theories

På svenska

Author

  • Britt Östlund

Editor

  • Ellegård Kajsa

Summary, in English

This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation processes.

Publishing year

1999

Language

English

Pages

120-133

Publication/Series

What difference does IT make? Eleven Views of the Information Society

Volume

1999:4

Document type

Book chapter

Publisher

Kommunikationsforskningsberedningen

Topic

  • Production Engineering, Human Work Science and Ergonomics

Keywords

  • Images of old people
  • IT-users
  • ageing

Status

Published

ISBN/ISSN/Other

  • ISSN: 1104-2621
  • ISBN: 91-88371-40-9