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Testing a Swedish version of the Consumer Emergency Care Satisfaction Scale in an emergency department and 2 observation wards.

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Author

Summary, in English

The aim was to investigate the construct validity and internal consistency of the Swedish version of the Consumer Emergency Care Satisfaction Scale. The sample comprised 157 persons from an emergency department and an observation ward. The results showed satisfactory reliability, and an explorative factor analysis revealed 3 factors: Caring, Teaching, and Clinical Competence. The Swedish version of the scale seems reliable and may be a useful tool for measuring satisfaction in different acute care settings.

Publishing year

2010

Language

English

Pages

266-273

Publication/Series

Journal of Nursing Care Quality

Volume

25

Issue

3

Document type

Journal article

Publisher

Lippincott Williams & Wilkins

Topic

  • Health Care Service and Management, Health Policy and Services and Health Economy

Status

Published

ISBN/ISSN/Other

  • ISSN: 1550-5065