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Exploring the antecedents of effectiveness and efficiency

Author

  • Kayhan Tajeddini

Summary, in English

Our knowledge of determinants of effectiveness and efficiency of firms continues to expand. However, this knowledge remains quite fragmented and non-cumulative in the service industry. Herein, this study explores the effect of entrepreneurial and financial orientations as two key contributors to performance in the service industry. Data for this study were collected from 182 hotels in Switzerland to examine the effect of a financial strategic orientation and an entrepreneurial strategic orientation on two widely-used standards of business performance—effectiveness and efficiency. We hypothesized that these effects would be more pronounced under certain dynamic environment conditions. Findings provide new insights about the merits of building bridges between the entrepreneurial orientation and financial orientation. Within the context of existing research on strategic management, we discuss the implications of our findings for hotel managers and address the study's limitations and future research directions.

Publishing year

2015

Language

English

Pages

125-135

Publication/Series

International Journal of Hospitality Management

Volume

49

Issue

August

Document type

Journal article

Publisher

Elsevier

Topic

  • Economics and Business

Keywords

  • Financial orientation
  • Entrepreneurial orientation
  • Effectiveness
  • Efficiency

Status

Published

ISBN/ISSN/Other

  • ISSN: 1873-4693