Less is more - Some cautions regarding mindless use of ICT in emergency management
Author
Editor
- Snjezana Knezic
- Meen Poudyal Chhetri
Summary, in English
Emergency management practice can be supported by ICT in many ways, and numerous ICT-based systems are available that offer support in the different phases of emergency management. Yet, many such systems do not provide as much support to emergency management as expected or wished for. In some situations they may even compromise emergency management performance, due to suboptimal adaptation to the people who use them. This paper describes aspects of human functioning that should be considered in the design of ICT-based emergency management support systems, and points out why they matter. This is illustrated with examples of GIS in emergency management. The paper also briefly sketches how better adjustment to end users can be incorporated into the design of ICT-based systems for emergency management support. It is recommended that human factors are properly considered in both the design and operational phases of ICT-based emergency management support systems, which can be realized through cooperation between experts in emergency management, human factors and GIS.
Department/s
Publishing year
2015
Language
English
Publication/Series
Proceedings of TIEMS 22nd annual conference
Full text
- Available as PDF - 296 kB
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Document type
Conference paper
Publisher
TIEMS
Topic
- Applied Psychology
- Human Computer Interaction
- Geosciences, Multidisciplinary
Keywords
- Decision making
- design
- emergency management
- GIS
- ICT
- support system
Conference name
22nd TIEMS Annual Conference, 2015
Conference date
2015-09-30 - 2015-10-02
Conference place
Rome, Italy
Status
Published
ISBN/ISSN/Other
- ISBN: 978-94-90297-13-8