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Communicating to Employees the Implementation of Patient Online Access to Their EHR. The Case of Adult Psychiatry in Southern Sweden.

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Author

Summary, in English

In 2015 Region Skåne was the first county council in Sweden to add adult psychiatry patients to the civic service of patient online access to their EHR (electronic health records). The initial implementation of the service in somatic care had previously raised both questions and resistance amongst the healthcare professionals. It was thus considered important to inform the professionals involved about the planned introduction in psychiatry well in advance. This paper presents and discusses how well the management was able to do this. The material presented derives from a survey that was distributed to employees in adult psychiatry in Region Skåne just before the introduction of the service. Overall, the results show that different professions receive information through different channels. This indicates that it is important for an employer to use many information and communication channels to reach employees. It is also important to use both interpersonal and mediated communication channels as they serve different purposes.

Publishing year

2016-03-31

Language

English

Pages

7-11

Publication/Series

Linköping Electronic Conference Proceedings

Document type

Conference paper

Publisher

Linköping University Electronic Press

Keywords

  • eHealth, EHR, psychiatric care, patient online access, employees, communication channels

Status

Published

ISBN/ISSN/Other

  • ISBN: 978-91-7685-776-2