Managing meaning through branding - the case of a consulting firm
Author
Summary, in English
The current interest in organizational culture, identity, image and reputation and in organizational discourse points towards the pressure on contemporary organizations to focus attention on the symbolic dimensions of their activities. The phenomenon of branding, while originally portrayed as a marketing tool, can also be understood as an exercise in management of meaning. Branding does not only inform external stakeholders, such as customers and investors, about the values of the organization. It also potentially instructs and directs organizational members. In this sense, branding can be viewed as a management and leadership practice. Drawing on a longitudinal case study, this paper illustrates how these practices are played out in the particular context of a management consulting firm and explores the relationship between branding and organizational identity and identification. The study highlights the shortcomings of the strategic marketing perspective on brands and the need for further empirical studies that examine the role of branding from different perspectives and in different empirical contexts.
Department/s
Publishing year
2008
Language
English
Pages
103-125
Publication/Series
Organization Studies
Volume
29
Issue
1
Document type
Journal article
Publisher
SAGE Publications
Topic
- Business Administration
Keywords
- branding
- brands
- organizational identity
- management consulting
- identification
Status
Published
ISBN/ISSN/Other
- ISSN: 1741-3044