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Communicating risk in disaster risk management systems – experimental evidence of the perceived usefulness of risk descriptions

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Author

Summary, in English

Disaster risk management (DRM) requires the collaboration of a variety of stakeholders working in different sectors. They depend on each other to share risk information, and effective collaboration requires efficient communication. Clearly, the communication of risk descriptions is a key issue for the success of DRM activities. This study investigated the communication of risk-related information between DRM actors, and how to present such information in order to improve its usefulness as a basis for decision-making. Two experiments were conducted to investigate the issue. The first related to the type of hazard, while the second examined the presentation of likelihood and consequences. We addressed two research questions: Does the presentation of a risk description influence its perceived usefulness for decision-making in a DRM system? If so, which format is perceived as most useful? Our findings indicated that the type of hazard did not affect perceived usefulness to any significant extent. However, the presentation of likelihood and consequences did have a significant effect. These results indicate that the presentation of risk information greatly influences stakeholders’ ability to make well-informed decisions. Specifically, quantitative scale and semi-quantitative ranking scale formats are perceived as most useful.

Department/s

Publishing year

2017-12-02

Language

English

Pages

1534-1553

Publication/Series

Journal of Risk Research

Volume

20

Issue

12

Document type

Journal article

Publisher

Routledge

Topic

  • Communication Studies
  • Other Social Sciences not elsewhere specified

Keywords

  • decision-making
  • disaster risk management (DRM)
  • perceived usefulness
  • risk communication
  • risk description

Status

Published

ISBN/ISSN/Other

  • ISSN: 1366-9877