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VMUXE an approach to user experience evaluation for virtual museums

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Author

  • Bianca Gockel
  • Holger Graf
  • Alfonsina Pagano
  • Sofia Pescarin
  • Joakim Eriksson

Summary, in English

This paper presents a new approach for the evaluation of User Experience (UX) aspects applied to virtual museums (VM) - VMUXE. A wide percentage of projects and applications for VMs are often "born and buried" in digital labs, without having been experimented and monitored with people. These "prototypes" are the result of experts, technicians, curators, combined together to give birth for multidisciplinary and avant-garde outputs. Earlier attempts to evaluate VM installations failed due to the lack of strategy facing the multidimensional complexity in studying and comparing digital applications in different installations using different devices and metaphors offering different UXs. As a conclusion "communicating" culture through the aid of advanced technology was not a technological issue, but an epistemological one. Setting up a good process of evaluation and analysis is therefore important for establishing next generation virtual museums (NGVM) aiming to reach certain goals such as knowledge exchange, cognitive improvement and heritage communication.

Publishing year

2013

Language

English

Pages

262-272

Publication/Series

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volume

8012 LNCS

Issue

PART 1

Document type

Conference paper

Topic

  • Human Computer Interaction

Keywords

  • (Non-) Instrumental Qualities
  • Digital Cultural Heritage
  • User Experience Evaluation
  • Virtual Museums

Conference name

2nd International Conference on Design, User Experience, and Usability: Design Philosophy, Methods, and Tools, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013

Conference date

2013-07-21 - 2013-07-26

Conference place

Las Vegas, NV, United States

Status

Published

ISBN/ISSN/Other

  • ISSN: 16113349
  • ISSN: 03029743
  • ISBN: 9783642392283