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Organization as rhetoric : Ambiguity in knowledge-intensive companies

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Author

Summary, in English

This article discusses the concepts of knowledge-intensive workers and firms. the functional view is questioned and a perspective on knowledge as institutionalized myth and rationality-surrogate is proposed. the ambiguity of knowledge work is emphasized and it is argued that a crucial dimension of a knowledge-intensive organization concerns the struggle with this ambiguity, which leads to efforts to refine various rhetorical strategies. Besides those stressing knowledge, science and rationality, the article points to rhetoric describing employees in knowledge-intensive firms as possessing other personal qualities and orientations than personnel employed in bureaucracies.

Publishing year

1993

Language

English

Pages

997-1015

Publication/Series

Journal of Management Studies

Volume

30

Issue

6

Document type

Journal article

Publisher

Wiley-Blackwell

Topic

  • Business Administration

Status

Published

ISBN/ISSN/Other

  • ISSN: 1467-6486