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The construction and controlling effect of a moral brand

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Author

  • Emma Jeanes

Summary, in English

This paper explores the control effect of a moral brand through its brand culture. The moral brand culture distinguishes itself from other brand cultures by drawing on external claims for legitimacy. In this case, the brand drew upon a strong brand community, moral narratives in society, and the participative engagement with its values by many employees. As a consequence of these multiple and often external means of brand creation, managers were able to distance themselves from the process of brand and cultural management. Indeed such distancing was required for its effective enactment. The co-creation of the moral brand and the idea of 'doing the right thing' deflected attention from the controlling effect of the brand culture. (c) 2013 Elsevier Ltd. All rights reserved.

Publishing year

2013

Language

English

Pages

163-172

Publication/Series

Scandinavian Journal of Management

Volume

29

Issue

2

Document type

Journal article

Publisher

Elsevier

Topic

  • Business Administration

Keywords

  • Anti-corporate
  • Authenticity
  • Brand culture
  • Brand work
  • Ethical
  • organization
  • Moral brand
  • Normative control

Status

Published

ISBN/ISSN/Other

  • ISSN: 0956-5221