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Achieving Organisational Benefits with Social Media Analytics

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Author

Editor

  • Gloria Phillips-Wren
  • Sven Carlsson
  • Ana Respício
  • Patrick Brezillon

Publishing year

2014

Language

English

Pages

533-544

Publication/Series

DSS 2.0 – Supporting Decision Making With New Technologies

Volume

261

Document type

Book chapter

Publisher

IOS Press

Topic

  • Information Systems, Social aspects

Status

Published

ISBN/ISSN/Other

  • ISSN: 0922-6389
  • ISBN: 9781614993988
  • ISBN: 978-1-61499-399-5