No one should suffer injury or illness as a result of their work or studies. Managing issues related to your work environment, before they lead to injury or illness is an important part of the University’s ongoing efforts to constantly improve the work environment for students and employees alike. 

The reporting of incidents, health issues and accidents related to your studies helps to improve the systematic management of the work environment, which in turn leads to improvements in both the work environment and the quality of education we offer. Reporting also makes it easier for you to access the right information when it comes to things like insurance if you do become ill or injured during your studies. 

The aim of reporting incidents, health issues or accidents is not to find a scapegoat or to determine whether anyone has done something wrong. The goal is for the response to minimise the risk of a similar event happening again.

Yes, if you wish to remain anonymous, you can ask the student health and safety representative to make a report on your behalf. It is important that you are aware that it is more difficult to investigate and take action on an incident that is reported anonymously. As a student, you should never suffer any form of retaliation for making a report.

When a student reports an incident, health issue or an accident via the IA system, the head of department or programme manager cooperate with the student health and safety representative in investigating the matter. Together, they must identify the underlying causes so that the person responsible makes changes to prevent it happening again. 

It is not about finding out whether you have done something wrong, or punishing you in some way. In fact, it is simply about investigating the causes in order to minimise the risk of it happening again.

When it comes to work environment-related matters, the investigation is about examining the underlying causes when something has happened. The aim is not to find a scapegoat or to determine whether anyone has done anything wrong. The focus is on preventing it from happening again.

No, you should never suffer any form of retaliation for making a report about shortcomings in your study environment. If this were to happen in spite of this principle, it is gravely serious – you must inform your programme manager or head of department. If this happens, you might, for example, seek support from the student health and safety representative/student union or student ombudsman.

As a student, you are to report the event by logging in to the IA system with your LUCAT profile. You can always ask the student health and safety representative for help if you need it.

Yes. All students and employees, including doctoral students, are to report study-related health issues, incidents, accidents, occupational illness or commuting accidents in the IA system.

Yes. If you suffer hate, threats or violence related to your study environment, you should report it in the IA system. If it is an emergency, contact the police and or the University Security Control Centre on telephone number 112 or 20 700 respectively.

Yes. You can report all forms of work environment-related matters such as observed risks, incidents, health issues or accidents in the IA system, including victimisation, harassment and sexual harassment. 

You can also report this by contacting your course lecturer or other person responsible directly. Read more:

Harassment and sexual harassment

When you report something in the IA system, it is first read by someone authorised within the Student Health Centre to find out which programme or department you belong to. It is then sent on to the head of department responsible/equivalent at the department in question. Aside from those working within the distribution function, no one else without particular authorisation (head of department or programme manager) can see the case. 

The programme manager or head of department responsible must work with the student health and safety representative to investigate the event. This means that the student health and safety representative will also receive information about the matter. They do not, however, have access to the IA system itself. The student health and safety representative has a duty of confidentiality and may not reveal information they receive from a student’s report to anyone. 

However, anyone can request the report itself, based on the principle of public access to official documents. If this happens, a confidentiality assessment is always undertaken. This means that if there are details that are covered by the provisions on secrecy found in the Public Access to Information and Secrecy Act (2009:400) then these will not be released. This might, for example, be details related to someone’s health.

Yes, your report in the IA system becomes a public document which means that, in accordance with the principle of public access to official documents, it can be requested by anyone. If access to a public document is requested, a confidentiality assessment is always undertaken. This means that if there are details that are covered by the provisions on confidentiality found in the Public Access to Information and Secrecy Act (2009:400) then these particular details are not released. Information about, for example, the health of individuals may be considered confidential.

Only employees with specific authorisation can see events reported in the IA system. The programme manager or head of department responsible must work with the student health and safety representative in investigating the event. This means that, the student health and safety representative will also receive information about the matter. They do not, however, have access to the IA system itself. 

The student health and safety representative has a duty of confidentiality and may not reveal any information they receive from a student’s report of a work environment matter. Anyone can request the report, based on the principle of public access to official documents. If this happens, a confidentiality assessment is always undertaken. This means that if there are details that are covered by confidentiality requirements in accordance with the Public Access to Information and Secrecy Act (2009:400) then these details are not released. This might mean certain information regarding a particular individual’s health, for example.